top of page

Do not miss new blog posts! Subscribe to new posts, news, and updates.

Thank you for joining our Blog subscription!

Writer's pictureAtle Skjekkeland

Information Governance - plan training to change behaviours

Updated: Sep 6, 2020

At the core of Information Governance is the need for change management -- the need to deeply embed governance practices, disciplines, and behaviours in the organization. To achieve this, training design and delivery needs to address Hermann Ebbinghous´ “Forgetting Curve” to ensure that new knowledge is retained and applied. If not, attendees may only remember 30% of the training after 30 days. 


Based on our extensive experience with developing and delivering training program for clients, we have identified the following success criteria for training:

  • Relevant – attendees find the training relevant for their job

  • Useful – attendees find the training useful for doing their job

  • Memorable – attendees find it easy to remember the training

  • Practical – attendees find it easy to use the newly acquired knowledge

Information Governance Traning

We achieve this by focusing our training design on:

  • Outcome – agree with stakeholders the behaviours that should change

  • Personas – segment the audience based on personas to ensure relevant and useful training

  • Engaging – make the course memorable, fun, interactive, and enable attendees to also learn from each other

  • Repetitive – first educate attendees in the why, then the how, and then require them to do it during the training

  • Applicable – make it easy to remember and use the new knowledge with hands-on exercises, checklists, and on-demand repetition

  • Measurable – define key performance metrics to identify how well the training changes behaviours

Feel free to contact us if you need help developing effective training for your organization.

125 views0 comments

コメント


bottom of page